Intertape Polymer Group Inc. (IPG®) is a publicly traded company that is a leader in the packaging and adhesive products industry. The company produces a broad range of products for both the consumer and industrial marketplace including aerospace, automotive, building & construction, food processing, pharmaceuticals, marine, among many others.
IPG’s broad product range generates a plethora of sales literature and sales-related documents. These materials are continually updated, with new content continually generated by various departments. They are stored in various places on the company’s corporate website as well as within both Microsoft SharePoint 2007 and 2010 intranet sites.
To keep the latest versions on their laptops, each rep has to manually browse a large number of company website and intranet pages, manually assess if its current, then download each one individually. However, busy salespeople are often unaware of changes which sometimes resulted in customers being given outdated technical specifications or inaccurate promotional and pricing information. Tony Fowlkes, IPG’s IT Project Manager was asked to find a way to put and keep the very latest documents in the hands of the sales reps—no matter what the file type or origin throughout the company.