Solution Architect

What we’re all about

SkySync enables the world’s most successful enterprises with total control over and unbounded access to their content, empowering their evolving modern workforce. We connect disparate storage platforms, unite silos of information, and synchronize content spread across the enterprise—at scale. We enable our customers to achieve singular access and unified control over their content, so they can support the evolving needs of a modern workforce.

The opportunity

This is a senior-level remote position based out of the West Coast, in the Pacific time zone. As a Solutions Architect, you will be in a 100% customer-facing role. You will be designing, architecting and implementing solutions for large-scale enterprise clients.  In this position, you can be deploying SkySync solutions as a lead or as part of a team of architects depending upon the scope of the project. You must be able to lead customers through the project lifecycle, architecting and implementation of their solution with confidence and precision. Your primary goal is customer satisfaction. We are a team of experienced architects with high work ethics. We are a close, tight-knit group that helps each other be successful. We are looking for our next architect to join us with our increasing workload this year and we pride ourselves on keeping calm heads and navigating the delicate waters of enterprise accounts creating happy customers along the way. You must project confidence in your solutions and have the ability to handle all situations with professionalism. Full training is available to ensure success.

Responsibilities & Requirements

  • Implement solutions for large enterprise clients including Design, Planning, Installation, Configuration, Remediation and Validation
  • Write clearly and create documentation as needed to supplement core product documentation
  • Troubleshooting and testing
  • Ability to think outside the box and be creative in your solutions
  • Ensure each project is deployed smoothly and with confidence
  • Understand how to leverage technology solutions for supporting business goals, providing guidance on supported and unsupported technical scenarios.
  • Lead and/or participate in presales activities, design and/or implementations
  • Establish trusted technical advisor relationship with customers
  • Contribute to the development of standardized processes and best practices
  • Review quotations, statements of work
  • Create architectural diagrams

What you should have

  • Technical/Computer Science Degree or equivalent
  • 5+ years of professional services experience
  • Migration experience
  • Ability to work on a highly scalable platform using your architecture skills
  • Understanding of line of business systems, back-end systems integration
  • Knowledge of Office 365, SharePoint, Box, Dropbox, GSuite, Azure, AWS
  • PowerShell, CLI, Postman
  • Strong SQL Server skills
  • Excellent presentation skills across a variety of audiences and situations
  • Detail and quality-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Strong partner relationship management and solution development skills
  • Good communication skills, both written and oral
  • Adaptability under stress/adversity
  • Solid work ethic
  • Demonstrate a desire to learn new technologies
  • Cool, calm demeanor
  • Deep understanding of cloud computing, business drivers, and emerging computing trends and their impact on customer opportunities
  • Passion for working with customers and delivering an excellent experience throughout the project lifecycle
  • Stay current on relevant technologies, pursue experience and certifications
  • Problem-solving mentality leveraging internal and/or external resources, conflict resolution, and follow through with clients

And if you have these skills… Bonus!

  • C#
  • .NET Framework & .NET Core
  • ECM

Our team

  • Training and tools are available to gain top-notch skills
  • Collaborative environment enforcing cross training
  • Awesome benefits
  • Smart people who help each other succeed

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