Solution Architect

What we’re all about

SkySync enables the world’s most successful enterprises with total control over and unbounded access to their content, empowering their evolving modern workforce. We connect disparate storage platforms, unite silos of information, and synchronize content spread across the enterprise—at scale. We enable our customers to achieve singular access and unified control over their content, so they can support the evolving needs of a modern workforce.

The opportunity

This is a senior-level remote position based out of the West Coast, in the Pacific time zone. As a Solutions Architect, you will be in a 100% customer-facing role. You will be designing, architecting and implementing solutions for large-scale enterprise clients. In this position, you may be deploying SkySync solutions as a lead or as part of a team of architects, depending upon the scope of project. You must be able to lead customers through the project lifecycle, architecting and implementing their solution with confidence and precision. Your primary goal is customer satisfaction. We are a tight-knit team of experienced architects with a strong work ethic. We are looking for our next architect to join us with our increasing workload this year and we pride ourselves on keeping calm heads and navigating the delicate waters of enterprise accounts creating happy customers along the way. You must project confidence in your solutions and have the ability to handle all situations with professionalism. Full training is available to ensure success.

Your day-to-day

  • Using a unique blend of client management skills, manage both the business relationship and implementation of assigned projects
  • Understand how to leverage technology solutions for supporting business goals, providing guidance on supported and not supported technical scenarios.
  • Lead and/or participate in presales activities, design and/or implementations
  • Establish trusted technical advisor relationship with customers
  • Contribute to the development of standardized processes and best practices
  • Create/Review quotations, statements of work, design documentation, architectural diagrams
  • Project-specific responsibilities include account management, working within budget/timeline/scope, application of change and risk management

What you should have

  • Technical/Computer Science Degree or equivalent
  • 5+ years professional services experience
  • Understanding of line-of-business systems, back-end systems integration
  • Excellent presentation skills across a variety of audiences and situations
  • Ability to rapidly learn and take advantage of new concepts, business models, and technologies
  • Strong partner relationship management and solution development skills
  • Good communication skills, both written and oral
  • Adaptability under stress/adversity
  • Solid work ethic
  • Demonstrate a desire to learn new technologies
  • Cool, calm demeanor
  • Ability to work with variety of cultures and personalities
  • Passion for working with customers, delivering an excellent experience throughout the project lifecycle.
  • Demonstrate a desire to learn new technologies.
  • Stay current on relevant technologies, pursue additional experience and certifications
  • Problem-solving mentality leveraging internal and/or external resources, conflict resolution, and follow through with clients

What you should know

  • Understanding of line-of-business systems, back-end systems integration
  • Scripting Languages (PowerShell/Node.js)
  • TypeScript & JavaScript Frameworks
  • SQL Server
  • Office 365, SharePoint, Box, Dropbox, GSuite, Azure, AWS
  • Deep understanding of cloud computing, business drivers, and emerging computing trends and their impact on customer opportunities

And if you have these skills… Bonus!

  • C#
  • .NET Framework & .NET Core
  • Team lead or management skills
  • Technical training and documentation
  • ECM

Our team

  • Training and tools are available to gain top-notch skills
  • Collaborative environment enforcing cross training
  • Awesome benefits
  • Smart people who help each other succeed

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