Content silos and the effect on the enterprise


Content Silos and the Effect on the Enterprise
When business units have deployed disparate systems, connections between their various applications are difficult, if not impossible, to obtain. These systems were never built to work together.

Although these applications are often achieving different objectives, they often still need to access and use the same information. With no integration or bridge between systems, we have learned that there is a high chance of the following issues to arise within the enterprise:

Content Recreation

  • One of the biggest issues where there is a lack of content integration is the recreation of documents.
  • Without integration, the recreation rate of content is about 3x higher over systems that do support integration.
  • This often leads to the creation of different versions of the same document in different systems. When this content is used to make crucial business decisions this can lead to disastrous results; these decisions could easily be based on incorrect information.

Increased Overhead

  • Each system has a purchase and operational cost – so the more systems an enterprise has in place, the more expensive it becomes to maintain this environment.
  • In addition to licenses and infrastructure, trained administrators and support staff are also required to maintain each system.
  • With every implementation, an enterprise will be assuming an increase in overhead.

Inconsistent Compliance Rules

  • When enterprises need to be compliant with specific regulations or internal governance,inconsistent rules across different systems will not achieve that goal.
  • Content silos can lead to just that, due to the inability to sync security and governance rules between applications and systems.
  • When systems do not have the same rules applied to their content, an increased risk of being non-compliant becomes very apparent.

Lack of Visibility & Reporting

  • Another problem that arises with content silos is the lack of unified visibility and reporting, which is an integral component of compliance, governance, and operational support.
  • Equally as important as establishing rules is having the visibility and reporting around your content and compliance to ensure these rules are being followed.
  • Unfortunately, each system has its own native reporting methods, making it hard to gain a holistic, unified view and report of what these content silos contain.

Learn more about this in our recently published eBook: The Future of Enterprise Content Management in a Cloud-first World

Brad Schechter