AMN Healthcare provides innovative healthcare workforce solutions and staffing services that help clients, clinicians and physicians deliver excellent, cost effective patient care. Recognized as healthcare’s workforce innovator, AMN enables providers to successfully navigate the evolving healthcare environment. They attract and recruit the most comprehensive offering of clinicians and physicians for instance. They achieve superior shareholder value by investing in the most talented and passionate team in the industry. Overall AMN Healthcare has 150 offices in 42 countries.
In 2013, AMN Healthcare embarked on a new program, called “Destinations,” with a plan to take IT from an on-premises model to the cloud, to enable anywhere-any-device access. A key pillar of the program is to migrate all of AMN’s storage from Network File Systems to cloud storage. Thus enabling collaboration with partners, vendors and clinicians across the organization.
The Challenge: Migrate Users to Box on a Large Scale
In late 2013, AMN Healthcare became a Box customer with the goal of migrating all of its storage from its local Network File System to Box’s cloud platform. “We’re building procedures around using Box.com to enable our business,” said Bruce Nicholls, AMN’s Director of IT Services. “Our goal is to be done sharing files on-premises.”
For more than a year, Nicholls and his IT team struggled with their migration. “We started with a ‘build it and they will come’ model, hoping that our employees would start using Box on their own and upload their own content. But that wasn’t the case,” Nicholls said.
Then AMN began using an FTP to move their content to Box, which came with its own set of challenges. “A single administrator had to set up an FTP job, hope that the process completed successfully and hope that the user had not added any files or folders to the area that we were migrating to Box,” Nicholls said. “Additionally, we had to migrate a user’s personal folder into our Box admin account. And then move that folder again into the user’s Box account. So there were multiple steps involved and a lot of wasted effort for an inefficient process.”
Eager to move their content quickly and begin to leverage Box’s full potential, Nicholls and his IT team headed to BoxWorks 2014 to find a solution.