Your failure to implement a modern workplace could cause employee turnover

07.11.2019

The Impact of Technology in a Modern Workplace

There are many reasons that employees choose to stay with or leave their organizations. Whether it’s company culture, salary and bonus structures, career opportunities, or work-life balance. But less often will you hear outdated technology as a reason for turnover. However, increasingly modern workplace technologies and the ability to use the right tool for their job have a large impact on employees when choosing where to work.

Workers now come to their jobs with a full understanding of how modern technologies can help them work smarter. And especially workers fresh out of college. These digital natives expect to be armed with technology that supports and enhances their productivity – not those which hinder them.

Because of this, organizations that still rely solely on legacy enterprise content management systems may experience higher employee turnover. If inefficient legacy technology inhibits productivity and fails to support users successfully, it could be a valid reason for them to switch to a forward-thinking organization. Like one that does employ the modern technology they demand.

So, how can we stop it?

Considerations for the Modern Workplace

Knowing all this, what are your options as an organization? You could choose to trade your existing platform in for a more modern workplace system that benefits your end-users appropriately. This can trigger a consolidation and migration project, allowing your organization to implement a new platform and copy your desired content so that people can be active from Day 1. But what if your organization doesn’t have the option to discard the existing legacy platform? What options are available for you then?

It is important to look at the reasons why your organization cannot abandon its legacy system. As there can be many reasons to keep one around in favor of a more modern one. Some organizations may simply be required to maintain their existing on-premises platforms. Potentially, for example, due to security and compliance mandates. For others, the potential disruption of a crucial line-of-business application is too great a risk. Still, more may be unable to meet the ROI requirements of the existing platform and feature parity.

The key is to assess which content can be transferred to a more modern system without disrupting any of the requirements mentioned above. Once you have established which content can be transferred, it is crucial to find a technology that can help you integrate this content between your legacy system and the newer platform.

A proper enterprise content integration platform has several defining characteristics, but the most crucial consideration is the ability to create a bi-directional synchronization between two disparate platforms.

Modern Workplace Synchronization

A synchronization is preferable to a basic integration wherein the content lives within the existing platform, and the new platform simply has access to it. In other words, the end-user experience is always better (read: faster) when the content lives within the utilized platform. The point of adding the new technology, in this case, is to improve the end-user experience, after all. With a true bidirectional synchronization, you will have the content where you need it when you need it. This will allow your end-users all of the platform’s native features, for the most efficient and seamless experience with both platforms in use.

The second reason why a synchronization platform is essential is the fact that there are tons of ECM systems available; one cannot expect that each modern platform can provide full integration with each enterprise content management platform.

Even if your organization can’t fully commit to a new platform, there are always parts of your organization that can be eligible to pilot a modern workplace implementation process. Using this approach, you don’t have to step into an all-or-nothing process. You can always shift and transform pieces of your organization as needed. Ultimately allowing users to become more efficient and more productive – while driving your business in the right direction.

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